PRIVACY AND DATA PROTECTION POLICY
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data, which repeals Directive 95/46/EC (hereinafter, GDPR), Law 34/2002, of July 11, on information society services and electronic commerce (hereinafter, LSSI-CE), and Organic Law 3/2018, on the Protection of Personal Data and the guarantee of digital rights (hereinafter, LOPDGDD), the Town Hall of Teguise guarantees the protection and confidentiality of personal data of any kind provided to us by our clients, in accordance with the provisions of the General Data Protection Regulation. The data provided will be processed in the terms established in the GDPR; in this regard, the Town Hall of Teguise has adopted the legally required levels of protection and has implemented all technical measures at its disposal to prevent loss, misuse, alteration, and unauthorized access by third parties, as outlined below. However, the user should be aware that security measures on the Internet are not impregnable.
Data Controller
Name: Town Hall of Teguise
Tax ID: P3502400I
Address: General Franco nº 1
Phone: 928845001
Email: ohernandez@teguise.es.
Purpose of Data Processing
All data provided by our clients and/or visitors on the Town Hall of Teguise website or to its staff will be included in the personal data processing activity register, created and maintained under the responsibility of the Town Hall of Teguise, which is essential for providing the services requested by users or for addressing the queries or issues raised by our visitors. Our policy is not to create profiles on our service users.
Legitimacy for Data Processing
a. Contractual relationship: This applies when you purchase one of our products or contract one of our services.
b. Legitimate interest: To address inquiries and complaints you may raise and to manage the collection of amounts owed.
c. Your consent: If you are a user of our website, by checking the box in the contact form, you authorize us to send you the necessary communications to respond to your inquiry or request for information.
Recipients
We do not transfer your personal data to anyone, except for those public or private entities to which we are obliged to provide your personal data due to compliance with a law. For example, tax law requires us to provide the Tax Agency with certain information about economic operations that exceed a certain amount.
In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will request your permission in advance through clear options that will allow you to decide in this regard.
Communication
We will not make international transfers of your personal data for any of the indicated purposes. (INTERNAL NOTE: THIS PARAGRAPH SHOULD BE CHANGED BY THE RESPONSIBLE PARTY IF INTERNATIONAL TRANSFERS ACTUALLY OCCUR. WE RECOMMEND SEEKING ADVICE IF YOU DO NOT KNOW HOW TO REFLECT IT CORRECTLY TO COMPLY WITH REGULATIONS)
Retention
We will only retain your personal data for as long as necessary to achieve the purposes for which they were collected. When determining the appropriate retention period, we examine the risks associated with the processing, as well as our contractual, legal, and regulatory obligations, our internal data retention policies, and our legitimate business interests described in this Privacy Notice and Cookie Policy. In this regard, the Town Hall of Teguise will retain personal data once the relationship with you has ended, duly blocked, for the limitation period of actions that may arise from the relationship maintained with the data subject. Once blocked, your data will be inaccessible to the Town Hall of Teguise, and will not be processed except to make it available to public administrations, judges, and courts, for addressing possible liabilities arising from the processing, as well as for exercising and defending claims before the Spanish Data Protection Agency.
Security
We make all reasonable efforts to maintain the confidentiality of the personal information processed in our systems. We maintain strict security levels to protect the personal data we process against accidental loss and unauthorized access, processing, or disclosure, taking into account the state of technology, the nature of the data, and the risks to which the data is exposed. However, we cannot be held responsible for the use you make of the data (including username and password) that you use on our website. Our staff follows strict privacy guidelines, and in the event that we hire third parties to provide support services, we require them to adhere to the same rules and allow us to audit them to verify compliance.
Your Rights
We inform you that you can exercise the following rights:
a. Right of access to your personal data, to know which are being processed and the processing operations carried out with them;
b. Right to rectification of any inaccurate personal data;
c. Right to erasure of your personal data when this is possible (for example, by legal imperative);
d. Right to restriction of processing of your personal data when the accuracy, legality, or necessity of processing the data is doubtful, in which case, we may retain them for the exercise or defense of claims.
e. Right to object to the processing of your personal data when the legal basis that enables us to process them is our legitimate interest. «Company_Name» will stop processing your data unless it has a legitimate interest or is necessary for the defense of claims.
f. Right to data portability when the legal basis that enables us to process them is the existence of a contractual relationship or your consent.
g. Right to withdraw the consent granted to the Town Hall of Teguise
To exercise your rights, you can do so free of charge and at any time by contacting us at General Franco nº 1, attaching a copy of your ID.
Protection of Rights
If you believe that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:
· Electronic headquarters: https://www.aepd.es
· Postal mail: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid
· Phone: 901.100.099 and 912.663.517
Filing a complaint with the Spanish Data Protection Agency incurs no cost and the assistance of a lawyer or attorney is not necessary.
Updates
The Town Hall of Teguise reserves the right to modify this policy to adapt it to legislative or jurisprudential changes that may affect its compliance.